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Search Engine Optimization (SEO) Terms and Conditions

The Terms and Conditions outlined on this page will serve as a contract that buyer understands and agrees to.

  1. Kbizmarketing.com will provide Client with Search Engine Optimization Services (hereinafter referred to as “SEO”) as described in this contract. Kbizmarketing.com will use specific keywords and/or phrases to improve the search engine ranking of, and/or position the contents of the Client’s website.
  2. The total fee for the SEO services to be provided is based off of the selected package. (Essentials, Essentials Pro or Essentials Elite) All fees must be paid in full prior to the start of campaign. The client will be auto-billed on the 1st day of each month. When you select your package, your original order will be pro-rated. Should the client decide to cancel their services with Kbizmarketing.com they may do so at anytime. However, the cancellation will take place on the last day of the service period in which the request was made. Example: Kbizmarketing.com bills your account on June 1st and you decide to cancel your account with us on June 5th, this cancellation will take place on the last day of the month. We do not refund or pro-rate any cancellations. We will provide you with SEO for the month the cancellation request was put in.

Kbizmarketing.com, SEO services are intended to serve two main purposes:

1) Provide the Client with increased exposure in search engines

2) Drive targeted online traffic to the site.

Kbizmarketing.com SEO Services will include, but are not limited to (see selected package sheet for additional details):

  •  Researching keywords and phrases to select appropriate, relevant search terms.
  •  Obtaining “back links” from other appropriate websites and directories in order to generate link popularity and traffic.
  •  Editing and/or optimization of text for various html tags, meta data, page titles, and page text as necessary.
  •  Analysis and recommendations on optimal website structure, navigation, code, etc. for best SEO purposes.
  •  Recommend, as required, additional web pages or content for the purpose of “catching” keyword/phrase searches.
  •  Create traffic and ranking reports for any associated pages showing rankings in the major search engines.

 

  1. For the purposes of receiving professional SEO services, Client agrees to provide the following:
  • Administrative/back-end access to the website and hosting account for analysis and editing of content and structure.
  • Permission to make changes for the purpose of optimization, and to communicate directly with any third parties, e.g., your web designer, if necessary.
  • Unlimited access to existing website traffic statistics for analysis and tracking purposes.
  • Aclientsite.tld email address for the purposes of requesting links (something like contact@clientsite.tld)
  • Authorization to use client pictures, logos, trademarks, web site images, pamphlets, content, etc., for any use as deemed necessary by Kbizmarketing.com for search engine optimization purposes.
  • If Client’s site is lacking in textual content, Client will provide additional text content in electronic format for the purpose of creating additional or richer web pages. Kbizmarketing.com can create site content at additional cost to the Client. If Client is interested in purchasing content from Kbizmarketing.com, please contact us for a cost estimate.

 

  1. Client must acknowledge the following with respect to SEO services:
  •  All fees are non-refundable.
  •  All fees, services, documents, recommendations, and reports are confidential.
  •  Kbizmarketing.com has no control over the policies of search engines with respect to the type of sites and/or content that they accept now or in the future. The Client’s website may be excluded from any directory or search engine at any time at the sole discretion of the search engine or directory.
  •  Due to the competitiveness of some keywords/phrases, ongoing changes in search engine ranking algorithms, and other competitive factors, Kizmarketing.com does not guarantee #1 positions or consistent top 10 positions for any particular keyword, phrase, or search term.
  •  Google has been known to hinder the rankings of new websites (or pages) until they have proven their viability to exist for more than“x” amount of time. Kbizmarketing.com assumes no liability for ranking/traffic/indexing issues related to Google penalties.
  •  Occasionally, search engines will drop listings for no apparent or predictable reason. Often, the listing will reappear without any additional SEO. Should a listing be dropped during the SEO campaign and does not reappear within 30 days of campaign completion, Kbizmarketing.com will re-optimize the website/page based on the current policies of the search engine in question.
  •  Some search directories offer expedited listing services for a fee. If the Client wishes to engage in said expedited listing services (e.g., paid directories), the Client is responsible for all paid for inclusion or expedited service fees.
  •  Linking to “bad neighborhoods” or getting links from “link farms” can seriously damage all SEO efforts. Kbizmarketing does not assume liability for the Client’s choice to link to or obtain a links from any particular website without prior consultation.

 

  1. Kbizmarketing.com is not responsible for changes made to the website by other parties that adversely affect the search engine rankings of the Client’s website.
  2. Additional Services not listed herein (such as managing pay-per click campaigns, copywriting, etc.) can be provided for a fee.
  3. The Client guarantees any elements of text, graphics, photos, designs, trademarks, or other artwork provided to Kbizmarketing.com for inclusion on the website above are owned by the Client, or that the Client has received permission from the rightful owner(s) to use each of the elements, and will hold harmless, protect, and defend Kbizmarketing.com from any liability or suit arising from the use of such elements.
  4. Kbizmarketing.com is not responsible for the Client overwriting SEO work to the Client’s site. (e.g., Client/webmaster uploading over work already provided/optimized). The Client will be charged an additional fee for re-constructing content, based on the hourly rate of$85.00 per hour. Notwithstanding any other provision of this Agreement.

 

Website Design Terms and Conditions

We’ll always do our best to fulfill your needs and meet your expectations, but it’s important to have things written down so that we both know what’s what, who should do what and when, and what will happen if something goes wrong. Under these Terms and Conditions you won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something that you might later regret. What we do want is what’s best for both parties, now and in the future.

What do both parties agree to?

Client: You have the authority to enter into this contract on behalf of yourself, your company or your organization. You’ll give us the assets and information we tell you we need to complete the project. You’ll do this when we ask and provide it in the formats we ask for. You’ll review our work; provide feedback and approval in a timely manner too. Deadlines work two ways, so you’ll also be bound by dates we set together. You also agree to stick to the payment schedule set out at the end of this contract.

Kbizmarketing: We have the experience and ability to do everything we’ve agreed with you and we’ll do it all in a professional and timely manner. We’ll endeavor to meet every deadline that’s set and on top of that we’ll maintain the confidentiality of everything you give us.

Design

We create look-and-feel designs, and flexible layouts that adapt to the capabilities of many devices and screen sizes. We create designs iteratively and use predominantly HTML and CSS so we won’t waste time mocking up every template as a static visual. We may use visuals to indicate a creative direction (color, texture and typography.) We call that ‘atmosphere.’

Text Content

We will provide a minimum of 300 words per page that we design. All of the content that we add will be unique text rich content that is meant for a user friendly and SEO friendly environment. If we are doing a re-design of a complete website or individual webpage design, we may use some of the existing content. We may also request written unique content from you about something specific.

Graphics and Photographs

You should supply graphic files in an editable, vector digital format. You should supply photographs in a high-resolution digital format. If you choose to buy stock photographs, we can suggest stock libraries.

HTML, CSS and JavaScript

We deliver web page types developed from HTML markup, CSS stylesheets for styling and unobtrusive JavaScript for feature detection, poly-fills and behaviors.

Browser Testing

We test our work in current versions of major desktop browsers including those made by Apple (Safari), Google (Chrome), Microsoft (Edge), Mozilla Firefox and Opera. We’ll also test to ensure that people who use Microsoft Internet Explorer 11 for Windows get an appropriate experience. We won’t test in other older browsers unless we agreed separately. If you need an enhanced design for an older browser, we can provide a separate estimate for that.

Mobile Browser Testing

Mobile browser testing using popular smaller screen devices is essential in ensuring that a person’s experience of a design is appropriate to the capabilities of the device they’re using. We test our designs in:

iOS 9: Safari, Google Chrome Android: Google Chrome on Android Emulator

We won’t test in Blackberry, Opera Mini/Mobile, specific Android devices, Windows or other mobile browsers unless we agreed separately.

Technical Support

We’re not a website hosting company so we don’t offer support for website hosting, email or other services relating to hosting. You may already have professional hosting and you might even manage that hosting in-house; if you do, great. If you don’t, we can set up an account for you at one of our preferred hosting providers.

 

Legal stuff

We’ll carry out our work in accordance with good industry practice and at the standard expected from a suitably qualified person with relevant experience.

That said, we can’t guarantee that our work will be error-free and so we can’t be liable to you or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if you’ve advised us of them.

Your liability to us will also be limited to the amount of fees payable under this contract and you won’t be liable to us or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if we’ve advised you of them.

Finally, if any provision of this contract shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this contract and shall not affect the validity and enforceability of any remaining provisions.

Intellectual Property Rights

Just to be clear, “Intellectual property rights” means all patents, rights to inventions, copyright (including rights in software) and related rights, trademarks, service marks, get up and trade names, internet domain names, rights to goodwill or to sue for passing off, rights in designs, database rights, rights in confidential information (including know-how) and any other intellectual property rights, in each case whether registered or unregistered and including all applications (or rights to apply) for, and renewals or extensions of, such rights and all similar or equivalent rights or forms of protection which subsist or shall subsist now or in the future in any part of the world.

First, you guarantee that all elements of text, images or other artwork you provide are either owned by you or that you’ve permission to use them. When you provide text, images or other artwork to us, you agree to protect us from any claim by a third party that we’re using their intellectual property.

We guarantee that all elements of the work we deliver to you are either owned by us or we’ve obtained permission to provide them to you. When we provide text, images or other artwork to you, we agree to protect you from any claim by a third party that you’re using their intellectual property. Provided you’ve paid for the work and that this contract hasn’t been terminated, we’ll assign all intellectual property rights to you as follows:

You’ll own the website we design for you plus the visual elements that we create for it. We’ll give you source files and finished files and you should keep them somewhere safe as we’re not required to keep a copy. You own all intellectual property rights of text, images, site specification and data you provided, unless someone else owns them.

We’ll own any intellectual property rights we’ve developed prior to, or developed separately from this project and not paid for by you. We’ll own the unique combination of these elements that constitutes a complete design and we’ll license its use to you, exclusively and in perpetuity for this project only, unless we agree otherwise.

Displaying Our Work

We love to show off our work, so we reserve the right to display all aspects of our creative work, including sketches, work-in-progress designs and the completed project on our portfolio and in articles on websites, in magazine articles and in books.

 

Design Schedule: The price that you are purchasing at reflects up to 3 revisions per page. The schedule below is to be used as guide and is subject to change. It is imperative that the Client review and submit change request promptly in order to keep things moving. If the client does not review and submit change request within 5 business days of receiving the Revised designs, additional cost could incur and other deadlines may be affected.

Initial Design: We will submit  within 2 weeks of your purchase date.

Revision 1: We will submit within 2 weeks of the review and change request of the Initial Design.

Revision 2: We will submit within 2 weeks of the review and change request of Revision 1.

Revision 3: (Final Revision/Design) We will submit within 2 weeks of the review and change request of Revision 2

SEO / Website Design

Kbizmarketing and Client both agree that we’ll adhere to all relevant laws and regulations in relation to our activities under this contract and not cause the other to breach any relevant laws or regulations.

This contract stays in place and need not be renewed. If for some reason one part of this contract becomes invalid or unenforceable, the remaining parts of it remain in place.

 

Promotions

Promotion pricing will be set according to the specific promotion that is being ran. In some cases Monthly Analytics will not be available on promotions. This is at the discretion of Kbiz Marketing.